SJGHEL is founded on the rich history and legacy of the Sisters of St. Joseph, who built and administered the hospital. With a fifty-five-bed hospital and three site locations, including the only Ministry funded Long-Term Care beds in the Region, they are the only facility in this 3.5-hour corridor that provides Obstetrical Services, Intensive Care, Surgical Services, Specialist Clinics, Addictions Treatment Services (The Oaks Centre’s 68 beds offer services to the entire province of Ontario and parts of Quebec), CT Scanning, Dialysis Services, and Inpatient/Outpatient Diabetes Education and Care. They also provide the largest Satellite Oncology Program with over 500 visits annually.

The Request

St. Joseph’s General Hospital – Elliot Lake had an outdated, antiquated website that was not responsive. The site failed most AODA compliance tests, and the administrators of St. Joseph’s had a mandate that compliance would be the number one priority for the new site and a much better user experience and layout for pages and all sub-pages, search, and department content.

Work We Did

With excellent Project Management, we developed a multiple-tier menu system that allows for a hierarchical menu structure with multiple levels and provides easy navigation for users to find content. We managed content for numerous locations and ensured accurate and relevant information was available.

To help increase job postings and candidate applications, we worked with the team and developed career post templates for various types of career posts to make it easy to create and manage job listings and an improved careers page.

We built a custom implementation of the WordPress CMS with flexible block design tools that allowed for easy content creation and editing. Different user roles are assigned for access to the CMS to enable fine-grained control over who can create, edit, and publish content.


Part of the functionality was developing an Emergency wait time updater to provide up-to-date information on emergency wait times to make better-informed decisions about seeking medical care, as well as alert popups to display important messages or alerts to users that can be used for emergency notifications, service interruptions, or other vital updates.

Automatic French translation powered by Google Translate, which automatically translates content into French using Google Translate and increases accessibility for French-speaking users, was also implemented. The new site meets the Accessibility for Ontarians with Disabilities Act (AODA) requirements and fully complies with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standard for accessibility.

Emergency Wait Time

The Outcome

Once the project was complete, we provided significant training, hosting and support to the team members to ensure the Elliot Lake team could easily update all content and information. The Elliot Lake team received the site well, especially for its ease of use and accessibility.