Suzanne is the CEO of Shout Media, and an expert in developing digital strategies. Social and Digital Media are her strengths and creating engaging marketing campaigns for clients is her passion. She also works one-on-one with Shout Media’s marketing, web, digital, social, and design departments on a daily basis. With over a decade of experience working with hundreds of clients, Suzanne is a true Jill-of-all-Trades.
As our COO, Jarret oversees the day-to-day operations of the company and makes sure our clients are getting great service. He made the switch to agency life after 13 years in the not-for-profit sector. Jarret has major experience helping organizations strategically leverage their brand and online presence and he’s darn good at it too. Outside the office, you’ll find him off-the-grid exploring Northwestern Ontario with a fishing rod in his hand.
Shane is the Director of Development and a brilliant programmer. He has coded hundreds of websites along with custom web and mobile applications over the past 13 years mastering multiple programming languages. He is our lead WordPress and Shopify expert and foremost resource for AODA compliance and custom web solutions. He’s got a diploma in Electrical Engineering – Computers and we’re thinking he has a minor in office snacks because he has the best treats.
Ashley is the Director of Digital Marketing at Shout Media and a mastermind with ad management and optimization. As an OCAD University grad, Ashley specializes in advertising and has been helping clients run campaigns with the best ROI for over a decade while keeping up with all the latest trends and tools. She can also deadlift 385lbs so we’re all very nice to her.
Armed with a Bachelor of Science in Business Marketing, Kristi honed her digital marketing skills at a top advertising agency in the U.S. specializing in recruitment. As our Director of Client Success, she oversees our project management team and our clients on their branding, marketing, and website presence; all while keeping their customer journey in mind. Fun fact: Kristi was recruited to play Division 1 volleyball in Illinois!
Tyler is one of our Lead Designers, and part-time photographer/videographer, with expertise in branding and user experience design. As a graduate of Western University, his broad experience allows him to take an integrated approach to solving client problems. Also his dad jokes are horrible but he just won’t stop telling them.
Taylor is a Senior Developer and has over 12 years of experience building innovative and responsive websites since his graduation from Confederation College’s Multimedia Program. He brings his passion to his work and humour to the office, both with incredible attention to detail. Taylor’s a whiz at balancing work with play and is an avid Toronto Maple Leafs fan (no comment).
David is a Lead Designer at Shout Media who is passionate about bringing the highest standards of design to his work. He graduated from Confederation College’s Multimedia Program in 2011 and hasn’t stopped honing his craft since, even expanding into animation. He’s insanely quick and a man of few words, but his work speaks for itself.
Many of us consider Barb to be our office mom, but she’s actually Ashley’s mom. As Director of Administration, Barb keeps us in line with pretty much everything if we’re being honest. She graduated from Finance and Sales Management at Sault College, and is responsible for Accounts Receivables/Payables plus 1000 other things including small project coordination.
Senoga is our Search Engine and Search Marketing Optimization Senior Strategist and joined the Shout team after pivoting from a background in Electrical Engineering. He’s certified in Google Video, Search, Display and Shopping Ads and uses his vast knowledge to spin digital gold for our clients. His eye for data analysis and passion for anything related means that he’s constantly learning about the latest SEM/SEO technology and honing his skills. Originally from Uganda, Senoga appreciates a good chess match and is a self-professed Raptors die hard.
After graduating with a Business Administration Marketing degree from Fanshawe College, Chelsea moved home to Barbados to strengthen her skills in social media marketing, design, and relaxation (we’re assuming). As a Client Success Manager and Social Media Strategist, Chelsea’s days are packed with everything from creating content calendars to leading web projects. She’s also a fabulous writer and talented artist!
Mike is our Lead Developer and has been a professional developer since 2002 and has 15+ years in an agency setting. He has developed hundreds of websites and apps, and enjoys video production and 3D design. His client relations and leadership skills are out of this world, and have translated into a number of teaching and mentorship opportunities. Outside of work, Mike is a certified Family Man™ with 3 energetic boys.
Megan graduated from Confederation College in the Interactive Media Development program where she honed her skills in graphic design. As a Graphic Designer and Marketing Strategist she helps take our client’s social media presence to the next level with her creative designs and curated content. At home, Megan’s life doesn’t get any less busy – with 2 dogs and 2 cats and 1 Fiancé, she’s always kept on her toes.
Georgia joined Shout’s team as an intern while finishing her final semester of Business Administration Marketing from Confederation College. She’s a natural on TikTok, brings a fresh perspective to projects and is quickly learning everything there is to know about agency life. In her spare time, she’ll likely be cuddled up with her fur babies with a book and a glass of wine!
Jen has many talents including the smooth execution of Shout’s print department. Her meticulous attention to detail is impeccable and ensures every print job is completed to perfection. Her creativity doesn’t stop at our print shop – you can tune into CILU Radio to listen to her show “Jen’s Bent”, which she’s been hosting since 2005!
Nick took Graphic Design at Durham College and joined the Shout team shortly after he graduated in 2021. He brings a fresh perspective to design projects and we’re thrilled to have him on board! While he grew up in Thunder Bay and Manitouwadge, he currently lives in Pickering where he works remotely, possibly from the beach near his place which is one of his favourite hang outs.
After he graduated from the York University/Sheridan College Program Design in 2021, Riley moved to Thunder Bay from Burlington and jumped right into agency life. We’re so happy to have another talented designer on the team and kind of want to keep him all to ourselves. When he’s not busy working on client or internal Shout projects, he’s out exploring Northwestern Ontario.
Maija joined the Shout team in December as our Executive Administrative Assistant. Maija holds an HBA in Psychology from Lakehead University, a Human Resource Management certificate from Confederation College and brings with her years of clerical and customer service experience. A lover of all things administrative (she writes a mean HR policy) Maija enjoys working alongside both staff and clients and has a keen attention to detail. When she’s not busy supporting the team and organizing all of the things, you’ll find Maija exploring the outdoors with her family and friends, watering her many house plants, and curling up with her cats (self-proclaimed resident cat-mom) and a good book/crochet project.
Kira graduated from Confederation College with a diploma in Computer Programming. Her interest in technology started off as a hobby, and then it turned into an obsession as she learned more about the underlying technology that is now fundamental to our everyday lives. She made the transition from forestry work to a web developer, but she still loves the woods. She often spends her spare time walking the trails or going camping.
After graduating with a Bachelor degree in Business Marketing from Griffith University, in Australia, Matt returned home to carve his career in marketing. It didn’t take long before he joined our team, putting his creative mindset to use as a Marketing Strategist. When he’s not collaborating on creative projects, he can be found working in Facebook Ads Manager.
Arsh graduated from Sheridan College with a diploma – Computer Systems Technician – Software Engineering. He started his digital marketing journey as a self employed blogger and started his workplace experience after immigrating to Canada in 2020. Being a T-Shaped Marketer Arsh has gained vast experience in SEO, PPC, ORM, Content Marketing, Email Marketing, and more. Arsh is also a Call of Duty fan and if you get a chance you can ask him about his curls!