Overview
The Northwest Local Health Integration Networks (NWLHIN) provides patient care functions, including home and community care and long-term care home placement services and facilitates access to community services in Northwestern Ontario.
The Request
The North West, Local Health Integration Network, offers the following Free self-management programs:
Chronic Disease, Diabetes, Chronic Pain and Cancer Thriving and Surviving Program, PEP Talk: Diabetes, Healthy Feet, and You.
Before the site’s launch, the NWLHIN needed a common area to access information and book self-management programs where the patient does not require a doctor or health care professional referral.
The request was to develop a simple, user-friendly website that was AODA-Compliant and offered a visually appealing user experience that was simple to navigate and allowed people to book self-management programs online easily.
Work we Did
Shout developed a site navigational structure and developed and updated all HTML/CSS code. Responsive mobile implementation on mobile devices was critical and easy navigation, primarily on mobile devices, was a top priority. The site design appealed to a diverse audience with visuals and photos to match. The site contains a robust search to find and display upcoming workshops by program type, community and date. All forms are developed to be simple and mobile.
The site also has a waiting list generator, and automatic participant invites. For the administrative portion, there are tiers for leaders and participants. A recording is also available for workshops and attendance submissions. Reporting is also available with follow-up surveys.
The Outcome
The number of participants that used the site increased substantially after launch, and it met the needs of the stakeholders with increased participation and registration for self-management programs.