General FAQs

What services does your agency offer?

We provide a full range of marketing services, including graphic design, social & digital marketing, website development, app development, recruitment marketing, HR software, and in-house print services.

How do you determine the right marketing strategy for my business?

We start with an in-depth consultation to understand your goals, target audience, and industry. From there, we develop a customized marketing strategy tailored to your needs.

Do you work with businesses of all sizes?

Yes! We work with startups, small businesses, and large enterprises across various industries.

How long does it take to see results from marketing efforts?

The timeline varies depending on the service. For example, for social-digital campaigns you may start to see improvements within weeks however, it can take six months to see real results that are closely aligned with your goals.

Design FAQs

What types of graphic design services do you offer?

We create logos, develop branding, social media graphics, website graphics, edit videos, traditional materials, and printed materials such as brochures, flyers, and business cards.

Can you redesign my existing brand/logo?

Absolutely! We offer brand refresh services to modernize and refine your logo and visual identity.

How many revisions do I get for my design?

Our packages typically include a set number of revisions, but we work closely with you to ensure satisfaction.

What file formats will I receive for my designs?

Depending on the deliverable, you’ll receive your designs in high-resolution raster or vector formats best suited for your intended method of distribution.

Social & Digital Marketing FAQs

What social media platforms do you manage?

We manage campaigns on Meta (Facebook), Instagram, LinkedIn, X (Twitter), and TikTok.

Do you create social media content or just manage accounts?

We do both! Our team creates engaging content, schedules posts, runs ads, and manages engagement to grow your online presence.

Can you help with paid advertising?

Yes! We specialize in PPC campaigns, Google Ads, Meta (Facebook) Ads, X (Twitter) Ads, LinkedIn Ads, Indeed Ads, and more.

How do you measure the success of digital marketing campaigns?

We track key performance indicators (KPIs) such as engagement, click-through rates (CTR), conversions, website traffic, and ROI using advanced analytics. Clients receive quarterly reports to review results and recommended changes to optimize performance.

Do you provide SEO services?

Yes, we offer on-page SEO, technical SEO, and content marketing strategies to improve search engine rankings.

Website Development

Do you build websites from scratch or update existing ones?

We do both! We can design a new website or optimize your current one for better performance and user experience.

What platforms do you use for website development?

We work with WordPress, Shopify, Statamic, custom HTML/CSS, and more.

Will my website be mobile-friendly?

Yes! All websites we develop are fully responsive and optimized for consistent display on mobile, tablet, laptop, desktop and large display.

Can you integrate e-commerce functionality?

Yes! We build and optimize e-commerce websites with secure payment gateways and user-friendly designs.

Do you provide website maintenance and support?

Yes! We offer a managed hosting service that consists of domain management, back-ups, security, and website hosting. Additionally, we provide technical support for the website via email, phone, or video conference. Urgent matters are handled immediately. Non-critical issues are resolved within a 24-hour turnaround. Shout Media offers support Monday through Sunday from 7:00 am to 10:00 pm ET.

Recruitment Marketing

What is recruitment marketing, and how can it benefit my organization?

Recruitment marketing is the process of using holistic marketing strategies to attract, engage, and nurture top talent for your organization. It helps improve your employer brand, create targeted outreach campaigns, and streamline the hiring process by connecting you with the right candidates faster and more efficiently.

What is recruitment marketing, and how can it benefit my organization?

Recruitment marketing is the process of using holistic marketing strategies to attract, engage, and nurture top talent for your organization. It helps improve your employer brand, create targeted outreach campaigns, and streamline the hiring process by connecting you with the right candidates faster and more efficiently.

What types of services do you offer?

We offer a range of services, including employer branding, candidate journey audits, web development, social media campaigns, digital advertising, content creation, and full recruitment marketing strategy development and implementation. Our goal is to create customized solutions tailored to your organization’s recruitment needs.

Do you specialize in specific industries or roles?

While we work with a variety of industries, we specialize in recruitment marketing for first responders, emergency services, and public safety sectors. That said, our strategies are applicable to any industry that has ongoing hiring needs and are looking at filling hard-to-fill roles in a competitive market. Additionally, we are a division of a full-service marketing agency, Shout Media, that has been servicing clients of all industries for the past fifteen years.

How do you measure the success of your recruitment marketing campaigns?

We track success using key performance indicators (KPIs) such as candidate quality and quantity, application rates, careers website analytics, candidate engagement metrics on social-digital, and employer brand visibility. Regular reports and analytics help us refine strategies to ensure optimal results for your organization.

Print Services

What types of print services do you offer?

We print business cards, brochures, flyers, posters, banners, signage, promotional materials, and more. Visit our Print page to learn more

Do you offer custom printing?

Yes! We provide custom sizes, finishes, and specialty printing to match your needs.

Can you handle bulk printing orders?

Absolutely! We cater to both small and large print runs.

Do you offer design services for printed materials?

Yes! Our graphic design team creates print-ready designs tailored to your brand.

What printing techniques do you use?

We offer digital printing, offset printing, screen printing, large-format printing, and specialty finishes like embossing and foil stamping.

What file formats do you accept?

We accept most file formats, including PDF, JPEG, and PNG.

How long does it take to complete an order?

We offer quick turnaround times, but they may vary depending on the project. Contact us for a quote, and we’ll provide a timeline.

Search Engine Optimization

Can you guarantee top rankings on Google?

While no SEO agency can guarantee top rankings due to the ever-changing nature of search engine algorithms, we do promise to use best practices and proven strategies to significantly improve your website’s visibility and performance on search engines.

How long does it take to see results from SEO?

SEO is a long-term strategy, and results can vary depending on various factors, such as the competitiveness of your industry, the current state of your website, and the strategies implemented. Generally, noticeable improvements can take anywhere from 3 to 6 months, with more significant results appearing within 6 to 12 months.

What makes Shout’s SEO services different?

At Shout, we tailor our SEO strategies to meet the unique needs of each client. Our team of experts stays up-to-date with the latest SEO trends and algorithm changes to ensure your website remains optimized. We focus on delivering measurable results and providing transparent reporting so you can see the impact of our work.

How do you measure SEO success?

We measure SEO success through various key performance indicators (KPIs), including organic traffic, search engine rankings, conversion rates, and ROI. We provide regular reports that detail these metrics, allowing you to track the progress of your SEO campaign and see the tangible benefits.

How do I get started with Shout’s SEO services?

Getting started is easy! Simply contact us to schedule a free SEO audit and consultation. We’ll discuss your business goals, assess your current SEO performance, and develop a customized strategy to help you achieve success.